Question 1

Can you create a dual-language website?

Accepted Answer

Yes, nearly every language is available. We cannot guanrantee the accuracy of the auto-translator however, making text edits to your site is very easy. If you have custom images with text, those will not auto-translate. If you have questions, please feel free to send us a chat message or schedule a free consult - see link above!

Question 2

Do you offer other services like branding, SEO and content creation?

Accepted Answer

We do!

Branding:  We can work with you to create your brand, style guide, and logo. You do not have to purchase a website package to hire us to do your branding - it is a stand-alone service. If you are having us do website work for you, you can just add it to your package!

SEO:  Our recommendation is that everyone add SEO to their website package to ensure that they get the most out of their investment.

Content Creation:  We love to create content, espeically because without regularly updated and optimized content, your site will not rank well on search engines.

Question 3

Do I need to provide all the content and images?

Accepted Answer

All of the content and images, except for what is included in your package, must be received before we start. We can discuss what you have and what you might need on our alignment call! We are happy to create what you need and can add the price to your package.

Question 4

Are your websites mobile-friendly and SEO-optimized?

Accepted Answer

All of our websites are mobile-optimized. We also provide technical SEO setup with all packages. On-page SEO is an added service.

Question 5

What if I need changes after the site is live?

Accepted Answer

Hopefully you will always need changes as regular content additions and updates to your site will keep it fresh and search engine friendly. Each package includes post-launch support. If you have minor changes, we can implement them during this time-period!

Question 6

Can you redesign my existing website?

Accepted Answer

Absolutely! If your design is already on Wix, we can review your site and create a redesign package for you.

If your site is on another platform, we can rebuild it on Wix but it isn't possible to "migrate" an entire site due to Wix's proprietary platform.

Question 7

I have a different question that isn't on here.

Accepted Answer

Feel free to send us an email contactus@UpClickCreative.com (contactus@UpClickCreative.com)or chat with us and we will respond to you within 24 hours, likely much sooner!

Question 8

What city and time zone are you located in?

Accepted Answer

We are in Seattle which is the Pacific time zone, however, we work with clients in all time zones, even international!

Question 9

What platform do you build on?

Accepted Answer

I am a Wix Icon Partner and build exclusively on Wix. I have tried many other platforms, including WordPress and hands down, Wix has the most flexible design interface and the best ease of use. They also have amazing SEO tools, powerful app market with widgets to enhance the site, and so on!

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